The location of this hotel is great for those planning a visit to Alton Towers. It is conveniently located near Walsall Town Centre and provides easy access to the theme park by taxi. the attached Beefeater restaurant is also a plus, offering a convenient dining option. the rooms are clean and well-maintained, providing a comfortable stay. the staff is friendly and helpful, ensuring a pleasant experience for visitors. the breakfast is also mentioned as a highlight, with a variety of options available to start the day off right.

Some customers have reported a persistent smell of damp and mold in certain rooms, which can be off-putting.

The staff at this hotel were friendly and helpful throughout my stay. They provided excellent service and were always willing to assist with any requests or queries I had. the rooms were clean and tidy, and the beds were comfortable to sleep in.

I found that the hotel itself was starting to look a bit tired and outdated. Some areas could benefit from updating, such as the TV's, which were quite small.

Great Staff and Location! We stayed at this hotel during Christmas time and had a great experience. the staff were very friendly and helpful - they went out of their way to make us feel at home. the location was perfect for us, with easy access to nearby shops and restaurants. the car park was also very convenient. the beds were comfy, and the room was clean and well-equipped.

Limited Breakfast Options the breakfast options were a bit limited, and we would have appreciated more variety. the walls of the hotel were quite thin, and we could hear noise from our neighbors.